Returns & Exchanges

At Mother Earth Products, we stand behind the quality of our freeze-dried and dehydrated foods; if you are not satisfied with your purchase, you may return unopened items within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and the specific items you wish to return to receive an authorization code.

2

Prepare the Package

Securely pack the unopened, original containers in a shipping box to ensure they are protected from damage during transit.

3

Ship the Items

Affix the provided return label or ship via your preferred carrier to our quality control facility for inspection.

4

Receive Your Refund

Once our team verifies the condition of the food products, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing